Refund policy

Please note that we do not accept returns or exchanges, except for defective goods or incorrect deliveries.


In the unlikely event that the goods you receive are "defective" or "incorrectly delivered", please contact us within 7 days of receipt and inform us of the reason for the return.
We will contact you shortly with the return address and shipping costs (at our expense).


Cooling-off is a system applicable to door-to-door sales.
The cooling-off system does not apply to the sale of products on this website, as this is a mail order service accessed by the customer.
Please note that the cooling-off system does not apply.